DELIVERY

 

Freight Charges – Australia Wide

All orders are shipped via TNT. During the checkout process you will be able to check the shipping costs for your order. All deliveries can be tracked via the TNT online tracking system http://www.tntexpress.com.au/interaction/trackntrace.aspx.

Deliveries will only be made to fixed addresses. Goods cannot be left at unattended premises and must be signed for on receipt. Please ensure we are aware of any special delivery requirements. No responsibility will be taken for lost/undelivered items.

Axolotl Paint only ships to addresses within Australia.

Delivery Times

Expected time of delivery is typically 2-7 working days depending on your location. Please keep in mind, if you are located rurally this may cause an extended delay of one week minimum.

We endeavour to dispatch products on the same day for all in-stock items for orders placed before 12pm on business days. Items which require tinting will be dispatched within 2 business days. Cement paint will dispatched within 7 business days. If an item ordered is out of stock we will ensure they are priority goods and will be dispatched as soon as possible.

Orders placed on the weekend or on a Public holiday will not begin payment processing until the next business day.

In the event of a stock item being ordered whilst out of stock the customer you be notified immediately by phone or email. We will ensure they are priority goods and will be dispatched as soon as possible.